Privacy Policy R55

This Privacy Policy is established by r55 as the official guide explaining how we collect, use, store, and protect the personal data of every user who accesses the r55.ceo platform or the r55 mobile app.

This policy applies to all interactions you have with r55, including registering an account, making deposits or withdrawals, playing games, using sports betting features, contacting our support team, or simply browsing our site without an account.

By accessing or using R55's services, you confirm that you have read and understood this policy. If anything is unclear, our CS team is available 24 hours a day to provide further clarification.

R55 collects data in two ways: data you provide directly, and data collected automatically through your use of the platform. Here are the details:

Data you provide directly:

Automatically collected data:

• IP address and general geolocation information
• Device type, operating system, and browser used
• Gaming and betting activity history on the platform
• Gaming session time and duration
• Cookie and similar technology data (detailed further in Section 7)

Every piece of data we collect has a specific and measurable purpose. R55 never uses user data for purposes not stated in this document. Below is the full list of data use purposes:

• Account creation and management — processes registration, login, and keeps your account secure
• Financial transaction processing — facilitates deposits, withdrawals, and bonus payments
• Identity verification (KYC) — fulfills regulatory obligations and prevents fraud
• Customer support services — responds to inquiries, reports, and requests for assistance
• Service improvement — analyzes usage patterns to improve platform features and performance
• Important communications — sends information about policy changes, service disruptions, or other critical matters
• Relevant promotions — sends bonus offers and promotions (only if you have given your consent)
• Fraud prevention and security — detects suspicious activity and protects the platform ecosystem
• Responsible gaming — monitors gaming patterns to identify signs of addiction and provide timely assistance

R55 processes users' personal data based on one or more of the following legal grounds, in accordance with applicable data protection regulations:

• Contract performance — processing is necessary to fulfill the service obligations you requested upon registration
• Consent — for marketing communications and non-essential cookie usage, we require and rely on your consent, which may be withdrawn at any time
• Legitimate interests — for security purposes, fraud prevention, and service improvements that do not prejudice your rights
• Legal obligation — to comply with regulatory requirements related to identity verification and financial reporting

R55 does not sell user data to anyone. However, in a few limited and controlled situations, data may need to be shared with trusted third parties:

• Payment partners — banks and digital wallet providers processing your deposit transactions only receive the data necessary to verify payment
• Game providers — anonymous gaming session data is shared with providers for technical purposes and RNG compliance
• Internal analytics services — aggregated and anonymous data is used for platform performance analysis
• Legal authorities — if required by court order or official request from a competent law enforcement authority

All third-party partners working with R55 are bound by strict confidentiality agreements and data protection obligations. They may only use the data provided for the agreed purposes.

R55 applies the highest industry security standards to protect personal data from unauthorized access, loss, alteration, or disclosure. The measures we implement include:

• 256-bit SSL/TLS Encryption for all data communications between your device and R55 servers
• One-way password hashing using modern algorithms — your actual password is never stored in our systems
• Two-factor authentication (2FA) that is available and strongly recommended for all users
• Intrusion detection system that monitors suspicious activity in real-time 24/7
• Role-based access control within R55 internally — only teams that need it can access specific data
• Regular security audits by internal teams and independent external security consultants
• Encrypted data backups stored on separate servers across different geographic locations

While we apply all these measures, no digital system is 100% immune to cyber threats. Should a security incident affect your data, r55 will notify you as soon as possible in accordance with applicable obligations.

R55 uses cookies and similar technologies to ensure the platform functions properly and to deliver a more personalized experience. The types of cookies we use are as follows:

You can manage your cookie preferences at any time through your browser settings. Please note that disabling functional and security cookies may affect your ability to log in and use key features of the r55 platform.

R55 retains personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable regulations.

• Active account data — retained for as long as your account is active and for a defined period thereafter in accordance with regulatory obligations
• Transaction history — retained for a minimum of 5 years for audit and financial reporting purposes
• KYC Documents — retained in accordance with applicable regulatory requirements, generally 5–7 years
• CS communication logs — retained for 2 years for support and reference purposes
• Anonymous analytics data — may be retained indefinitely as it can no longer be linked back to any individual

Once the retention period expires, data will be permanently deleted or anonymized so it can no longer be linked back to you.

As an R55 user, you have a number of rights you can exercise at any time regarding your personal data. R55 is committed to responding to all requests within a reasonable timeframe, generally no more than 30 business days.

R55 services are strictly intended for individuals aged 18 and above. r55 does not knowingly collect personal data from underage users.

If we discover or receive a report that a user under the age of 18 has created an account, we will immediately close the account, delete all associated data, and refund any remaining balance in accordance with applicable procedures.

If you become aware of any underage users accessing r55 services, we strongly encourage you to report this to our CS team so it can be addressed promptly.

R55 reserves the right to update this Privacy Policy at any time to reflect changes in our privacy practices, applicable regulations, or the services we offer.

Any changes will be marked by an updated "Last updated" date at the top of this page. For significant changes, we will provide a more prominent notification — for example, via a banner on the website or a push notification in the app.

Continued use of r55 services after a policy update takes effect constitutes acceptance of the latest version. We therefore recommend reviewing this page periodically.

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, don't hesitate to reach out. The r55 team is available 24/7 to assist you.

• Live Chat: Available directly on the R55 app (Android/iOS) and at r55.ceo
• Support Email: [email protected] (no link — simply copy the address)
• Response Time: General inquiries are responded to within 1–2 hours; personal data requests within 30 business days

For specific privacy-related requests (data access, deletion, correction), please include your R55 username and a brief description of your request to help speed up verification and follow-up.